Being your source for the entire portfolio of
the world's favorite brands is a win-win for both of our
businesses. Because we understand your customers and what they
want, we continue to innovate with new products and packaging that
generate sales for you. And because we understand your business, we
strive to deliver the best, most efficient service to you. How can
we help?
You're Important to Us
"We make, sell
and deliver the best brand in the world, every day! The biggest
part of our success is in making sure our customers know how much
they are appreciated and how important they are with each
interaction. Every phone call to a customer gives me the
opportunity to build a working relationship and allows me the
opportunity to partner with my customer in building both their
business and that of Coca-Cola Bottling Co. Consolidated. We
have to 'know' our customers in order to build rapport. With
rapport comes trust which gives us the opportunity to build their
product base. It is my pleasure to assist my customer with
any issue that may arise; more importantly working with them
proactively BEFORE the problem presents itself. That's why
every phone call I make, sale or no sale, my final response is
"Thank you for selling Coca-Cola."
- John
Griffin
"With all of the
choices customers have today, I believe that customer loyalty and
repeat business, comes down to excellent customer service. Just one
unpleasant experience can be a huge
setback. As an employee of CCBCC, providing
excellent customer service is a part of our brand. My
ability to extend excellent customer service to our customers means
that I consistently go the extra mile, gain trust, build long-term
relationships, listen, and learn along way. As a consumer, I
know what I expect; that sets the bar high for me with regard to
the way I serve my customer."
- Sandi
Grace
"I find joy in paying attention to the smallest of
details in regards to what my customers need; they appreciate
that. Here at Coca-Cola Consolidated, giving remarkable
customer service to our customers IS our focus. Our commitment to
delivering the best customer service experience has always been,
and remains our standard. We have a proven mark of
quality, with friendly and professional consultants - all of
whom are determined to meet the customer's need - with a Coke
and a smile!"
- Stephanie Little